{"id":11,"date":"2025-09-22T18:50:24","date_gmt":"2025-09-22T16:50:24","guid":{"rendered":"http:\/\/roluxshop.com\/?page_id=11"},"modified":"2026-10-19T19:25:24","modified_gmt":"2026-10-19T17:25:24","slug":"doprava-vratky","status":"publish","type":"page","link":"https:\/\/cortteo.com\/cs\/delivery-returns\/","title":{"rendered":"Doprava a vr\u00e1cen\u00ed"},"content":{"rendered":"
\n

Doprava a p\u0159epravci<\/h3>\n

Spolupracujeme s prov\u011b\u0159en\u00fdmi p\u0159epravci (DPD a UPS), abychom ti zajistili rychl\u00e9 a bezpe\u010dn\u00e9 doru\u010den\u00ed po cel\u00e9 Evropsk\u00e9 unii. Objedn\u00e1vky odes\u00edl\u00e1me po potvrzen\u00ed platby. Standardn\u00ed doba v\u00fdroby a doru\u010den\u00ed je 8\u201310 pracovn\u00edch dn\u016f<\/strong> (pond\u011bl\u00ed a\u017e p\u00e1tek, mimo st\u00e1tn\u00ed sv\u00e1tky). P\u0159esn\u00e9 p\u0159edpokl\u00e1dan\u00e9 datum doru\u010den\u00ed vid\u00ed\u0161 p\u0159\u00edmo na str\u00e1nce produktu a potvrd\u00edme ti ho i v e-mailu s potvrzen\u00edm objedn\u00e1vky.<\/p>\n

Cena a oblasti doru\u010den\u00ed<\/h3>\n

Za dopravu cel\u00e9 objedn\u00e1vky zaplat\u00ed\u0161 jednotnou cenu 19 \u20ac s DPH<\/strong>, a\u0165 u\u017e si koup\u00ed\u0161 jak\u00fdkoli po\u010det produkt\u016f. V\u0161echny ceny a mo\u017enosti uvid\u00ed\u0161 p\u0159ehledn\u011b v pokladn\u011b, bez jak\u00fdchkoli skryt\u00fdch poplatk\u016f.<\/p>\n

Doru\u010dujeme do n\u00e1sleduj\u00edc\u00edch zem\u00ed EU (pouze pevnina<\/strong> \u2013 ostrovy jsou vylou\u010deny): Rakousko, Belgie, Bulharsko, Chorvatsko*, \u010cesk\u00e1 republika, D\u00e1nsko, Estonsko, Finsko, Francie, N\u011bmecko, \u0158ecko*, Ma\u010farsko, Irsko, It\u00e1lie*, Loty\u0161sko, Litva, Lucembursko, Nizozemsko, Polsko, Portugalsko, Rumunsko, Slovensko, Slovinsko, \u0160pan\u011blsko*, \u0160v\u00e9dsko.<\/p>\n

Sledov\u00e1n\u00ed z\u00e1silky a pot\u00ed\u017ee s doru\u010den\u00edm<\/h3>\n

Jakmile tvou objedn\u00e1vku ode\u0161leme, po\u0161leme ti e-mailem sledovac\u00ed \u010d\u00edslo z\u00e1silky (DPD nebo UPS), abys mohl bal\u00edk sledovat na ka\u017ed\u00e9m kroku. Pokud t\u011b kur\u00fdr nezastihne doma, nech\u00e1 ti ozn\u00e1men\u00ed s podrobnostmi o dal\u0161\u00edm pokusu o doru\u010den\u00ed nebo o v\u00fddejn\u00edm m\u00edst\u011b. Bal\u00edky jsou v depu p\u0159epravce ulo\u017eeny maxim\u00e1ln\u011b 7 dn\u00ed, pot\u00e9 se vracej\u00ed zp\u011bt.<\/p>\n

Vr\u00e1cen\u00ed zbo\u017e\u00ed a pr\u00e1vo na odstoupen\u00ed od smlouvy<\/h3>\n
\n

Custom-made goods (Made to order):<\/strong> V\u0161echny rolety na st\u0159e\u0161n\u00ed okna v na\u0161em obchod\u011b jsou nep\u0159edvyroben\u00e9 polo\u017eky, kter\u00e9 vyr\u00e1b\u00edme na zak\u00e1zku podle p\u0159esn\u00fdch parametr\u016f, kter\u00e9 si zvol\u00ed\u0161 v konfigur\u00e1toru (v\u010detn\u011b modelu rolety, barvy l\u00e1tky, k\u00f3du velikosti okna a barvy vodic\u00edch li\u0161t). Podle \u010dl. 16 p\u00edsm. c) sm\u011brnice EU 2011\/83\/EU o pr\u00e1vech spot\u0159ebitel\u016f se pr\u00e1vo na odstoupen\u00ed od smlouvy uzav\u0159en\u00e9 na d\u00e1lku (vr\u00e1cen\u00ed zbo\u017e\u00ed do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu) nevztahuje na zbo\u017e\u00ed vyroben\u00e9 podle po\u017eadavk\u016f spot\u0159ebitele nebo p\u0159izp\u016fsoben\u00e9 osobn\u00edm pot\u0159eb\u00e1m. Z tohoto d\u016fvodu nelze nakonfigurovan\u00e9 objedn\u00e1vky v na\u0161em obchod\u011b vr\u00e1tit.<\/p>\n<\/div>\n

Nemus\u00ed\u0161 m\u00edt obavy: vylou\u010den\u00ed 14denn\u00ed lh\u016fty pro vr\u00e1cen\u00ed zbo\u017e\u00ed nijak neovliv\u0148uje tvou z\u00e1konnou 2letou z\u00e1ruku<\/strong> na v\u00fdrobn\u00ed nebo materi\u00e1lov\u00e9 vady.<\/p>\n

Po\u0161kozen\u00e1 z\u00e1silka a reklamace<\/h3>\n

D\u016fle\u017eit\u00e9:<\/strong> P\u0159i p\u0159evzet\u00ed bal\u00edku od kur\u00fdra pros\u00edm v\u017edy zkontroluj vn\u011bj\u0161\u00ed stav z\u00e1silky. Pokud si v\u0161imne\u0161 viditeln\u00e9ho po\u0161kozen\u00ed bal\u00edku, sepi\u0161 s kur\u00fdrem z\u00e1pis o \u0161kod\u011b, bal\u00edk nep\u0159eb\u00edrej, po\u0161kozen\u00ed vyfo\u0165 a okam\u017eit\u011b n\u00e1m dej v\u011bd\u011bt na shop@cortteo.com<\/a>. Pokud ti produkt doraz\u00ed po\u0161kozen\u00fd nebo m\u00e1 v\u00fdrobn\u00ed vadu, ozvi se n\u00e1m na shop@cortteo.com<\/a> \u2013 cel\u00fdm postupem t\u011b provedeme a rychle zajist\u00edme \u0159e\u0161en\u00ed nebo v\u00fdm\u011bnu.<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

Shipping and Carriers We work with trusted courier services (DPD and UPS) to ensure fast and secure delivery across the European Union. Orders are dispatched after payment confirmation. The standard production and delivery time is 8-10 working days (Monday-Friday, excluding public holidays). The exact estimated delivery date is also visible directly on the product page […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":24,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":13785,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages\/11\/revisions\/13785"}],"wp:attachment":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}