{"id":6482,"date":"2025-09-16T19:25:01","date_gmt":"2025-09-16T17:25:01","guid":{"rendered":"http:\/\/roluxshop.com\/?page_id=6482"},"modified":"2026-09-14T15:27:09","modified_gmt":"2026-09-14T13:27:09","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/cortteo.com\/cs\/terms-conditions\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"
Tyto obchodn\u00ed podm\u00ednky stanovuj\u00ed pravidla pro pou\u017e\u00edv\u00e1n\u00ed internetov\u00e9ho obchodu cortteo.com, zad\u00e1v\u00e1n\u00ed objedn\u00e1vek, uzav\u00edr\u00e1n\u00ed kupn\u00edch smluv na d\u00e1lku, doru\u010den\u00ed, platby, reklama\u010dn\u00ed \u0159\u00e1d a z\u00e1sady vracen\u00ed zbo\u017e\u00ed. P\u0159ijet\u00ed t\u011bchto podm\u00ednek je nutn\u00e9 pro dokon\u010den\u00ed tv\u00e9 objedn\u00e1vky v obchod\u011b.<\/p>\n

Obecn\u00e1 ustanoven\u00ed, firemn\u00ed \u00fadaje a ochrann\u00e9 zn\u00e1mky<\/h3>\n

Internetov\u00fd obchod cortteo.com provozuje spole\u010dnost Arttel Artur Malinowski<\/strong>, ul. Gajowicka 95\/112, 53-421 Vratislav (Wroc\u0142aw), Polsko (REGON: 932817679, DI\u010c EU: PL8992241856). Kontaktn\u00ed e-mail: shop@cortteo.com<\/a>. V\u0161echny n\u00e1zvy produkt\u016f, ochrann\u00e9 zn\u00e1mky a registrovan\u00e9 zna\u010dky (nap\u0159\u00edklad Altaterra, Velux, Optilight, Fakro, Keylite, Dakstra, Dakea, Rooflite) uveden\u00e9 na t\u011bchto webov\u00fdch str\u00e1nk\u00e1ch pat\u0159\u00ed jejich p\u0159\u00edslu\u0161n\u00fdm vlastn\u00edk\u016fm a slou\u017e\u00ed v\u00fdhradn\u011b k informa\u010dn\u00edm \u00fa\u010del\u016fm pro vyj\u00e1d\u0159en\u00ed technick\u00e9 kompatibility na\u0161eho p\u0159\u00edslu\u0161enstv\u00ed s konkr\u00e9tn\u00edmi modely st\u0159e\u0161n\u00edch oken.<\/p>\n

Zad\u00e1n\u00ed objedn\u00e1vky, odpov\u011bdnost za rozm\u011bry a zobrazen\u00ed barev<\/h3>\n

V e-shopu m\u016f\u017ee\u0161 objedn\u00e1vat 24\/7. Z\u00e1vazn\u00e1 kupn\u00ed smlouva je uzav\u0159ena ve chv\u00edli, kdy dokon\u010d\u00ed\u0161 platbu a obdr\u017e\u00ed\u0161 automatick\u00fd potvrzovac\u00ed e-mail. Odpov\u00edd\u00e1\u0161 za v\u00fdb\u011br spr\u00e1vn\u00e9ho k\u00f3du velikosti z v\u00fdrobn\u00edho \u0161t\u00edtku sv\u00e9ho okna a za uveden\u00ed p\u0159esn\u00fdch kontaktn\u00edch, faktura\u010dn\u00edch a doru\u010dovac\u00edch \u00fadaj\u016f. Pokud si v odeslan\u00e9 objedn\u00e1vce v\u0161imne\u0161 chyby, dej n\u00e1m o tom v\u011bd\u011bt co nejd\u0159\u00edve na shop@cortteo.com<\/a> je\u0161t\u011b p\u0159ed odesl\u00e1n\u00edm z\u00e1silky. M\u011bj pros\u00edm na pam\u011bti, \u017ee drobn\u00e9 barevn\u00e9 odchylky mezi obrazovkou po\u010d\u00edta\u010de \u010di mobilu a skute\u010dnou l\u00e1tkou mohou b\u00fdt zp\u016fsobeny nastaven\u00edm displeje a nep\u0159edstavuj\u00ed vadu v\u00fdrobku.<\/p>\n

Ceny, dan\u011b, B2B objedn\u00e1vky a platebn\u00ed metody<\/h3>\n

V\u0161echny ceny v e-shopu jsou uvedeny v\u010detn\u011b z\u00e1konn\u00e9 DPH. Ke ka\u017ed\u00e9 dokon\u010den\u00e9 objedn\u00e1vce vystavujeme \u0159\u00e1dnou fakturu s DPH. V p\u0159\u00edpad\u011b vnitrounijn\u00edch B2B n\u00e1kup\u016f (firmy z EU s platn\u00fdm DI\u010c v syst\u00e9mu VIES \u017e\u00e1daj\u00edc\u00ed o re\u017eim p\u0159enesen\u00ed da\u0148ov\u00e9 povinnosti s 0 % DPH \u2013 reverse charge) n\u00e1s pros\u00edm kontaktuj e-mailem je\u0161t\u011b p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. P\u0159ij\u00edm\u00e1me bezpe\u010dn\u00e9 elektronick\u00e9 platebn\u00ed metody v\u010detn\u011b platebn\u00edch karet (Visa, Mastercard, Maestro, American Express), PayPal, Apple Pay a lok\u00e1ln\u00edch platebn\u00edch metod. Zpracov\u00e1n\u00ed plateb zaji\u0161\u0165uj\u00ed licencovan\u00e9 platebn\u00ed br\u00e1ny; e-shop nem\u00e1 k \u00fadaj\u016fm o tv\u00e9 platebn\u00ed kart\u011b p\u0159\u00edstup a neukl\u00e1d\u00e1 je.<\/p>\n

Dodac\u00ed podm\u00ednky a po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b<\/h3>\n

Doru\u010dujeme na pevninu zem\u00ed EU prost\u0159ednictv\u00edm spolehliv\u00fdch kur\u00fdrn\u00edch slu\u017eeb (DPD nebo UPS) za jednotn\u00e9 po\u0161tovn\u00e9 19 \u20ac s DPH<\/strong> na celou objedn\u00e1vku. Standardn\u00ed doba v\u00fdroby a doru\u010den\u00ed je 8\u201310 pracovn\u00edch dn\u016f<\/strong> (pond\u011bl\u00ed a\u017e p\u00e1tek, mimo st\u00e1tn\u00ed sv\u00e1tky). Jakmile bal\u00edk ode\u0161leme, dostane\u0161 e-mailem sledovac\u00ed \u010d\u00edslo z\u00e1silky.<\/p>\n

Kontrola bal\u00edku p\u0159i p\u0159evzet\u00ed:<\/strong> Doporu\u010dujeme zkontrolovat stav bal\u00edku hned p\u0159i p\u0159ed\u00e1n\u00ed kur\u00fdrem. Pokud je obal viditeln\u011b po\u0161kozen\u00fd, sepi\u0161 s \u0159idi\u010dem ofici\u00e1ln\u00ed \u0161kodn\u00ed protokol, vyfo\u0165 obal i samotn\u00fd obsah a co nejd\u0159\u00edve se n\u00e1m ozvi na shop@cortteo.com<\/a>.<\/p>\n

Vr\u00e1cen\u00ed zbo\u017e\u00ed a odstoupen\u00ed od smlouvy<\/h3>\n
\n

Zbo\u017e\u00ed upraven\u00e9 na m\u00edru (zak\u00e1zkov\u00e1 v\u00fdroba):<\/strong> Rolety pro st\u0159e\u0161n\u00ed okna nab\u00edzen\u00e9 v na\u0161em e-shopu vyr\u00e1b\u00edme a p\u0159izp\u016fsobujeme na zak\u00e1zku podle k\u00f3du tv\u00e9ho okna a zvolen\u00e9 l\u00e1tky. Podle \u010dl. 16 p\u00edsm. c) sm\u011brnice EU 2011\/83\/EU je zbo\u017e\u00ed vyroben\u00e9 podle po\u017eadavk\u016f spot\u0159ebitele ze z\u00e1kona vy\u0148ato ze 14denn\u00ed lh\u016fty pro odstoupen\u00ed od smlouvy bez ud\u00e1n\u00ed d\u016fvodu. Proto\u017ee n\u00e1m v\u0161ak z\u00e1le\u017e\u00ed na tv\u00e9 spokojenosti, nab\u00edz\u00edme ti mo\u017enost dobrovoln\u00e9ho vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong> (jako vst\u0159\u00edcn\u00e9 gesto). Pokud ji chce\u0161 vyu\u017e\u00edt, mus\u00ed\u0161 se p\u0159ed odesl\u00e1n\u00edm zbo\u017e\u00ed nejprve obr\u00e1tit na na\u0161i z\u00e1kaznickou podporu na shop@cortteo.com<\/a>. Dobrovoln\u00e9 vr\u00e1cen\u00ed p\u0159ij\u00edm\u00e1me pouze u zcela nov\u00e9ho, nenamontovan\u00e9ho a kompletn\u00edho zbo\u017e\u00ed v nepo\u0161kozen\u00e9m origin\u00e1ln\u00edm balen\u00ed s neporu\u0161enou pe\u010det\u00ed od v\u00fdrobce. N\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu hrad\u00ed\u0161 ty. Adresa pro vr\u00e1cen\u00ed a doru\u010dovac\u00ed adresa: Arttel, ul. Gajowicka 95\/112, 53-421 Vratislav (Wroc\u0142aw), Polsko<\/strong>.<\/p>\n<\/div>\n

Z\u00e1ruka, rozpor se smlouvou a reklamace<\/h3>\n

Na v\u0161echny produkty prod\u00e1van\u00e9 v e-shopu se vztahuje z\u00e1konn\u00e1 2let\u00e1 z\u00e1ruka<\/strong> na v\u00fdrobn\u00ed vady a vady materi\u00e1lu. Pokud ti zbo\u017e\u00ed doraz\u00ed po\u0161kozen\u00e9 nebo vadn\u00e9, napi\u0161 n\u00e1m na e-mail shop@cortteo.com<\/a>. K e-mailu p\u0159ilo\u017e \u010d\u00edslo objedn\u00e1vky, popis z\u00e1vady, ostr\u00e9 fotky po\u0161kozen\u00ed a fotku v\u00fdrobn\u00edho \u0161t\u00edtku sv\u00e9ho st\u0159e\u0161n\u00edho okna. Tvou reklamaci obratem vy\u0159\u00edd\u00edme a na na\u0161e n\u00e1klady zajist\u00edme bezplatnou v\u00fdm\u011bnu nebo jin\u00e9 vhodn\u00e9 \u0159e\u0161en\u00ed.<\/p>\n

Ochrana osobn\u00edch \u00fadaj\u016f a soukrom\u00ed<\/h3>\n

Tv\u00e9 osobn\u00ed \u00fadaje zpracov\u00e1v\u00e1me v\u00fdhradn\u011b za \u00fa\u010delem vy\u0159\u00edzen\u00ed objedn\u00e1vky, fakturace, pln\u011bn\u00ed z\u00e1konn\u00fdch da\u0148ov\u00fdch povinnost\u00ed a poprodejn\u00edho servisu v pln\u00e9m souladu s na\u0159\u00edzen\u00edm (EU) 2016\/679 (GDPR). Ve\u0161ker\u00e9 podrobnosti o nakl\u00e1d\u00e1n\u00ed s \u00fadaji a o sv\u00fdch pr\u00e1vech najde\u0161 na na\u0161\u00ed str\u00e1nce Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u00f3w<\/a>.<\/p>\n

Rozhodn\u00e9 pr\u00e1vo a \u0159e\u0161en\u00ed spor\u016f<\/h3>\n

Smlouvy uzav\u0159en\u00e9 prost\u0159ednictv\u00edm e-shopu se \u0159\u00edd\u00ed polsk\u00fdm pr\u00e1vem, ani\u017e bys t\u00edm p\u0159i\u0161el o povinn\u00e1 pr\u00e1va na ochranu spot\u0159ebitele zaru\u010den\u00e1 pr\u00e1vn\u00edmi p\u0159edpisy zem\u011b tv\u00e9ho obvykl\u00e9ho bydli\u0161t\u011b. Jako spot\u0159ebitel v EU vezmi pros\u00edm na v\u011bdom\u00ed, \u017ee evropsk\u00e1 platforma pro \u0159e\u0161en\u00ed spor\u016f on-line (ODR) byla zru\u0161ena. Pokud chce\u0161 spor vy\u0159e\u0161it mimosoudn\u00ed cestou, ofici\u00e1ln\u00ed p\u0159ehled certifikovan\u00fdch subjekt\u016f pro alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f v \u010dlensk\u00fdch st\u00e1tech v\u010detn\u011b kontakt\u016f najde\u0161 zde: europa.eu<\/a>.<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

These Terms and Conditions set out the rules for using the cortteo.com online store, placing orders, concluding distance sales contracts, delivery, payment, complaint procedures, and return policies. Accepting these Terms is necessary to complete an order in the Store. General provisions, company details and trademarks The online store cortteo.com is operated by Arttel Artur Malinowski, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6482","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages\/6482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/comments?post=6482"}],"version-history":[{"count":20,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages\/6482\/revisions"}],"predecessor-version":[{"id":13769,"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/pages\/6482\/revisions\/13769"}],"wp:attachment":[{"href":"https:\/\/cortteo.com\/cs\/wp-json\/wp\/v2\/media?parent=6482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}