{"id":11,"date":"2025-09-22T18:50:24","date_gmt":"2025-09-22T16:50:24","guid":{"rendered":"http:\/\/roluxshop.com\/?page_id=11"},"modified":"2026-10-19T19:25:24","modified_gmt":"2026-10-19T17:25:24","slug":"doprava-vratky","status":"publish","type":"page","link":"https:\/\/cortteo.com\/sk\/delivery-returns\/","title":{"rendered":"Doprava a vr\u00e1tenie"},"content":{"rendered":"
\n

Doprava a prepravcovia<\/h3>\n

Spolupracujeme s overen\u00fdmi kuri\u00e9rmi (DPD a UPS), aby sme ti zaistili r\u00fdchle a bezpe\u010dn\u00e9 doru\u010denie po celej Eur\u00f3pskej \u00fanii. Objedn\u00e1vky odosielame po potvrden\u00ed platby. \u0160tandardn\u00fd \u010das v\u00fdroby a doru\u010denia je 8\u201310 pracovn\u00fdch dn\u00ed<\/strong> (pondelok a\u017e piatok, okrem \u0161t\u00e1tnych sviatkov). Presn\u00fd odhadovan\u00fd d\u00e1tum doru\u010denia vid\u00ed\u0161 priamo na str\u00e1nke produktu a potvrd\u00edme ti ho aj v e-maile s potvrden\u00edm objedn\u00e1vky.<\/p>\n

Cena a oblasti doru\u010denia<\/h3>\n

Za dopravu celej objedn\u00e1vky zaplat\u00ed\u0161 jednotn\u00fa cenu 19 \u20ac s DPH<\/strong>, bez oh\u013eadu na to, ko\u013eko produktov si k\u00fapi\u0161. V\u0161etky ceny a mo\u017enosti uvid\u00ed\u0161 preh\u013eadne v pokladni, \u00faplne bez skryt\u00fdch poplatkov.<\/p>\n

Doru\u010dujeme do nasleduj\u00facich kraj\u00edn E\u00da (iba pevnina<\/strong> \u2013 ostrovy s\u00fa vyl\u00fa\u010den\u00e9): Rak\u00fasko, Belgicko, Bulharsko, Chorv\u00e1tsko*, \u010cesk\u00e1 republika, D\u00e1nsko, Est\u00f3nsko, F\u00ednsko, Franc\u00fazsko, Nemecko, Gr\u00e9cko*, Ma\u010farsko, \u00cdrsko, Taliansko*, Loty\u0161sko, Litva, Luxembursko, Holandsko, Po\u013esko, Portugalsko, Rumunsko, Slovensko, Slovinsko, \u0160panielsko*, \u0160v\u00e9dsko.<\/p>\n

Sledovanie z\u00e1sielky a probl\u00e9my s doru\u010den\u00edm<\/h3>\n

Hne\u010f ako tvoju objedn\u00e1vku odo\u0161leme, po\u0161leme ti e-mailom sledovacie \u010d\u00edslo z\u00e1sielky (DPD alebo UPS), aby si mohol bal\u00edk sledova\u0165 na ka\u017edom kroku. Ak \u0165a kuri\u00e9r nezastihne, nech\u00e1 ti odkaz s podrobnos\u0165ami o \u010fal\u0161om pokuse o doru\u010denie alebo o v\u00fddajnom mieste. Bal\u00edky sa v depe prepravcu usklad\u0148uj\u00fa maxim\u00e1lne 7 dn\u00ed, potom sa vracaj\u00fa sp\u00e4\u0165.<\/p>\n

Vr\u00e1tenie tovaru a pr\u00e1vo na odst\u00fapenie od zmluvy<\/h3>\n
\n

Custom-made goods (Made to order):<\/strong> V\u0161etky rolety na stre\u0161n\u00e9 okn\u00e1 v na\u0161om obchode s\u00fa neprefabrikovan\u00e9 polo\u017eky, ktor\u00e9 vyr\u00e1bame na mieru pod\u013ea presn\u00fdch parametrov vybrat\u00fdch v konfigur\u00e1tore (vr\u00e1tane modelu rolety, farby l\u00e1tky, k\u00f3du ve\u013ekosti okna a farby bo\u010dn\u00fdch l\u00ed\u0161t). Pod\u013ea \u010dl\u00e1nku 16 p\u00edsm. c) smernice E\u00da 2011\/83\/E\u00da o pr\u00e1vach spotrebite\u013eov sa pr\u00e1vo na odst\u00fapenie od zmluvy uzavretej na dia\u013eku (vr\u00e1tenie tovaru do 14 dn\u00ed bez udania d\u00f4vodu) nevz\u0165ahuje na tovar vyroben\u00fd pod\u013ea \u0161pecifik\u00e1ci\u00ed spotrebite\u013ea alebo tovar vyroben\u00fd na mieru. Z tohto d\u00f4vodu nie je mo\u017en\u00e9 nakonfigurovan\u00e9 objedn\u00e1vky z n\u00e1\u0161ho obchodu vr\u00e1ti\u0165.<\/p>\n<\/div>\n

Nemus\u00ed\u0161 ma\u0165 obavy: vyl\u00fa\u010denie 14-d\u0148ovej lehoty na vr\u00e1tenie tovaru nem\u00e1 \u017eiadny vplyv na tvoju z\u00e1konn\u00fa 2-ro\u010dn\u00fa z\u00e1ruku<\/strong> pokr\u00fdvaj\u00facu v\u00fdrobn\u00e9 alebo materi\u00e1lov\u00e9 chyby.<\/p>\n

Po\u0161koden\u00e1 z\u00e1sielka a reklam\u00e1cie<\/h3>\n

D\u00f4le\u017eit\u00e9:<\/strong> Pri preberan\u00ed bal\u00edka od kuri\u00e9ra pros\u00edm v\u017edy skontroluj vonkaj\u0161\u00ed stav z\u00e1sielky. Ak si v\u0161imne\u0161 vidite\u013en\u00e9 po\u0161kodenie bal\u00edka, sp\u00ed\u0161 s kuri\u00e9rom z\u00e1pis o \u0161kode, bal\u00edk nepreberaj, po\u0161kodenie odfo\u0165 a okam\u017eite n\u00e1m daj vedie\u0165 na shop@cortteo.com<\/a>. Ak ti produkt doraz\u00ed po\u0161koden\u00fd alebo m\u00e1 v\u00fdrobn\u00fa chybu, ozvi sa n\u00e1m na shop@cortteo.com<\/a> \u2013 cel\u00fdm postupom \u0165a prevedieme a r\u00fdchlo zariadime rie\u0161enie alebo v\u00fdmenu.<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

Shipping and Carriers We work with trusted courier services (DPD and UPS) to ensure fast and secure delivery across the European Union. Orders are dispatched after payment confirmation. The standard production and delivery time is 8-10 working days (Monday-Friday, excluding public holidays). The exact estimated delivery date is also visible directly on the product page […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":24,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":13785,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages\/11\/revisions\/13785"}],"wp:attachment":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}