{"id":6482,"date":"2025-09-16T19:25:01","date_gmt":"2025-09-16T17:25:01","guid":{"rendered":"http:\/\/roluxshop.com\/?page_id=6482"},"modified":"2026-09-14T15:27:09","modified_gmt":"2026-09-14T13:27:09","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/cortteo.com\/sk\/terms-conditions\/","title":{"rendered":"Obchodn\u00e9 podmienky"},"content":{"rendered":"
Tieto obchodn\u00e9 podmienky stanovuj\u00fa pravidl\u00e1 pou\u017e\u00edvania internetov\u00e9ho obchodu cortteo.com, zad\u00e1vania objedn\u00e1vok, uzatv\u00e1rania k\u00fapnych zml\u00fav na dia\u013eku, doru\u010denia, platby, reklama\u010dn\u00fdch postupov a pravidiel vr\u00e1tenia tovaru. Prijatie t\u00fdchto podmienok je nevyhnutn\u00e9 na dokon\u010denie tvojej objedn\u00e1vky v obchode.<\/p>\n

V\u0161eobecn\u00e9 ustanovenia, firemn\u00e9 \u00fadaje a ochrann\u00e9 zn\u00e1mky<\/h3>\n

Internetov\u00fd obchod cortteo.com prev\u00e1dzkuje Arttel Artur Malinowski<\/strong>, ul. Gajowicka 95\/112, 53-421 Vratislav (Wroc\u0142aw), Po\u013esko (REGON: 932817679, I\u010c DPH E\u00da: PL8992241856). Kontaktn\u00fd e-mail: shop@cortteo.com<\/a>. V\u0161etky n\u00e1zvy produktov, ochrann\u00e9 zn\u00e1mky a registrovan\u00e9 zna\u010dky (ako napr\u00edklad Altaterra, Velux, Optilight, Fakro, Keylite, Dakstra, Dakea, Rooflite) uveden\u00e9 na tejto webovej str\u00e1nke patria ich pr\u00edslu\u0161n\u00fdm vlastn\u00edkom a sl\u00fa\u017eia v\u00fdlu\u010dne na informa\u010dn\u00e9 \u00fa\u010dely na vyjadrenie technickej kompatibility n\u00e1\u0161ho pr\u00edslu\u0161enstva s konkr\u00e9tnymi modelmi stre\u0161n\u00fdch okien.<\/p>\n

Zadanie objedn\u00e1vky, zodpovednos\u0165 za rozmery a zobrazenie farieb<\/h3>\n

V e-shope m\u00f4\u017ee\u0161 objedn\u00e1va\u0165 24\/7. Z\u00e1v\u00e4zn\u00e1 k\u00fapna zmluva je uzatvoren\u00e1 vo chv\u00edli, ke\u010f dokon\u010d\u00ed\u0161 platbu a dostane\u0161 automatick\u00fd e-mail s potvrden\u00edm objedn\u00e1vky. Zodpoved\u00e1\u0161 za v\u00fdber spr\u00e1vneho k\u00f3du ve\u013ekosti z v\u00fdrobn\u00e9ho \u0161t\u00edtku svojho okna a za poskytnutie presn\u00fdch kontaktn\u00fdch, faktura\u010dn\u00fdch a dodac\u00edch \u00fadajov. Ak si v odoslanej objedn\u00e1vke v\u0161imne\u0161 chybu, daj n\u00e1m ihne\u010f vedie\u0165 na shop@cortteo.com<\/a> e\u0161te pred odoslan\u00edm tovaru. Maj pros\u00edm na pam\u00e4ti, \u017ee drobn\u00e9 farebn\u00e9 odch\u00fdlky medzi obrazovkou po\u010d\u00edta\u010da \u010di mobilu a skuto\u010dnou l\u00e1tkou m\u00f4\u017eu by\u0165 sp\u00f4soben\u00e9 individu\u00e1lnym nastaven\u00edm displeja a nepova\u017euj\u00fa sa za chybu produktu.<\/p>\n

Ceny, dane, B2B objedn\u00e1vky a platobn\u00e9 met\u00f3dy<\/h3>\n

V\u0161echny ceny v e-shopu jsou uvedeny v\u010detn\u011b z\u00e1konn\u00e9 DPH. Ke ka\u017ed\u00e9 dokon\u010den\u00e9 objedn\u00e1vce vystavujeme \u0159\u00e1dnou fakturu s DPH. V p\u0159\u00edpad\u011b vnitrounijn\u00edch B2B n\u00e1kup\u016f (firmy z EU s platn\u00fdm DI\u010c v syst\u00e9mu VIES \u017e\u00e1daj\u00edc\u00ed o re\u017eim p\u0159enesen\u00ed da\u0148ov\u00e9 povinnosti s 0 % DPH \u2013 reverse charge) n\u00e1s pros\u00edm kontaktuj e-mailem je\u0161t\u011b p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. P\u0159ij\u00edm\u00e1me bezpe\u010dn\u00e9 elektronick\u00e9 platebn\u00ed metody v\u010detn\u011b platebn\u00edch karet (Visa, Mastercard, Maestro, American Express), PayPal, Apple Pay a lok\u00e1ln\u00edch platebn\u00edch metod. Zpracov\u00e1n\u00ed plateb zaji\u0161\u0165uj\u00ed licencovan\u00e9 platebn\u00ed br\u00e1ny; e-shop nem\u00e1 k \u00fadaj\u016fm o tv\u00e9 platebn\u00ed kart\u011b p\u0159\u00edstup a neukl\u00e1d\u00e1 je.<\/p>\n

Dodac\u00ed podm\u00ednky a po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b<\/h3>\n

Doru\u010dujeme na pevninu kraj\u00edn E\u00da prostredn\u00edctvom overen\u00fdch kuri\u00e9rskych slu\u017eieb (DPD alebo UPS) za jednotn\u00e9 po\u0161tovn\u00e9 19 \u20ac s DPH<\/strong> na cel\u00fa objedn\u00e1vku. \u0160tandardn\u00e1 doba v\u00fdroby a doru\u010denia je 8\u201310 pracovn\u00fdch dn\u00ed<\/strong> (pondelok a\u017e piatok, okrem sviatkov). Hne\u010f ako bal\u00edk odo\u0161leme, dostane\u0161 e-mailom sledovacie \u010d\u00edslo z\u00e1sielky.<\/p>\n

Kontrola bal\u00edka pri doru\u010den\u00ed:<\/strong> Odpor\u00fa\u010dame ti skontrolova\u0165 stav bal\u00edka hne\u010f pri prevzat\u00ed od kuri\u00e9ra. Ak je obal vidite\u013ene po\u0161koden\u00fd, sp\u00ed\u0161 s vodi\u010dom ofici\u00e1lny \u0161kodov\u00fd z\u00e1pis, odfo\u0165 obal aj samotn\u00fd obsah a \u010do najsk\u00f4r sa n\u00e1m ozvi na shop@cortteo.com<\/a>.<\/p>\n

Vr\u00e1tenie tovaru a odst\u00fapenie od zmluvy<\/h3>\n
\n

Tovar upraven\u00fd na mieru (z\u00e1kazkov\u00e1 v\u00fdroba):<\/strong> Rolety na stre\u0161n\u00e9 okn\u00e1 pon\u00fakan\u00e9 v na\u0161om e-shope vyr\u00e1bame a prisp\u00f4sobujeme na z\u00e1kazku presne pod\u013ea k\u00f3du tvojho okna a vybranej l\u00e1tky. V zmysle \u010dl\u00e1nku 16 p\u00edsm. c) smernice E\u00da 2011\/83\/E\u00da je tovar zhotoven\u00fd pod\u013ea osobitn\u00fdch po\u017eiadaviek spotrebite\u013ea zo z\u00e1kona vy\u0148at\u00fd zo \u0161tandardn\u00e9ho 14-d\u0148ov\u00e9ho pr\u00e1va na odst\u00fapenie od zmluvy bez udania d\u00f4vodu. Ke\u010f\u017ee n\u00e1m v\u0161ak z\u00e1le\u017e\u00ed na tvojej spokojnosti, pon\u00fakame ti mo\u017enos\u0165 dobrovo\u013en\u00e9ho vr\u00e1tenia tovaru<\/strong> (ako \u00fastretov\u00e9 gesto). Ak ju chce\u0161 vyu\u017ei\u0165, pred odoslan\u00edm tovaru mus\u00ed\u0161 najprv kontaktova\u0165 na\u0161u z\u00e1kazn\u00edcku podporu na shop@cortteo.com<\/a>. Dobrovo\u013en\u00e9 vr\u00e1tenie tovaru akceptujeme len v pr\u00edpade, \u017ee je \u00faplne nov\u00fd, nenamontovan\u00fd, kompletn\u00fd a v nepo\u0161kodenom origin\u00e1lnom obale zape\u010datenom z v\u00fdroby. N\u00e1klady na sp\u00e4tn\u00fa dopravu hrad\u00ed\u0161 ty. Adresa na vr\u00e1tenie tovaru a po\u0161tov\u00e1 adresa: Arttel, ul. Gajowicka 95\/112, 53-421 Vratislav (Wroc\u0142aw), Po\u013esko<\/strong>.<\/p>\n<\/div>\n

Z\u00e1ruka, nes\u00falad so zmluvou a reklam\u00e1cie<\/h3>\n

Na v\u0161etky produkty pred\u00e1van\u00e9 v e-shope sa vz\u0165ahuje z\u00e1konn\u00e1 2-ro\u010dn\u00e1 z\u00e1ruka<\/strong> na v\u00fdrobn\u00e9 vady a chyby materi\u00e1lu. Ak ti tovar doraz\u00ed po\u0161koden\u00fd alebo je vadn\u00fd, po\u0161li n\u00e1m e-mail na shop@cortteo.com<\/a>. Uve\u010f \u010d\u00edslo objedn\u00e1vky, popis z\u00e1vady a prilo\u017e jasn\u00e9 fotografie po\u0161kodenia spolu s fotkou v\u00fdrobn\u00e9ho \u0161t\u00edtku svojho stre\u0161n\u00e9ho okna. Tvoju reklam\u00e1ciu bezodkladne pos\u00fadime a na na\u0161e n\u00e1klady zabezpe\u010d\u00edme bezplatn\u00fa v\u00fdmenu alebo in\u00e9 vhodn\u00e9 rie\u0161enie.<\/p>\n

Ochrana osobn\u00edch \u00fadaj\u016f a soukrom\u00ed<\/h3>\n

Tvoje osobn\u00e9 \u00fadaje sprac\u00favame v\u00fdlu\u010dne na vybavenie objedn\u00e1vky, faktur\u00e1ciu, plnenie z\u00e1konn\u00fdch da\u0148ov\u00fdch povinnost\u00ed a popredajn\u00fd servis v \u00faplnom s\u00falade s nariaden\u00edm (E\u00da) 2016\/679 (GDPR). V\u0161etky podrobnosti o sprac\u00favan\u00ed \u00fadajov a o svojich pr\u00e1vach n\u00e1jde\u0161 na na\u0161ej str\u00e1nke Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a>.<\/p>\n

Rozhodn\u00e9 pr\u00e1vo a rie\u0161enie sporov<\/h3>\n

Zmluvy uzatvoren\u00e9 prostredn\u00edctvom e-shopu sa riadia po\u013esk\u00fdm pr\u00e1vom, pri\u010dom t\u00fdm neprich\u00e1dza\u0161 o povinn\u00e9 pr\u00e1va na ochranu spotrebite\u013ea zaru\u010den\u00e9 pr\u00e1vnymi predpismi krajiny tvojho obvykl\u00e9ho pobytu. Ako spotrebite\u013e v E\u00da vezmi na vedomie, \u017ee eur\u00f3pska platforma na rie\u0161enie sporov online (ODR) bola zru\u0161en\u00e1. Ak chce\u0161 spor vyrie\u0161i\u0165 mimos\u00fadnou cestou, ofici\u00e1lny zoznam certifikovan\u00fdch subjektov alternat\u00edvneho rie\u0161enia sporov v \u010dlensk\u00fdch \u0161t\u00e1toch spolu s kontaktmi n\u00e1jde\u0161 tu: europa.eu<\/a>.<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

These Terms and Conditions set out the rules for using the cortteo.com online store, placing orders, concluding distance sales contracts, delivery, payment, complaint procedures, and return policies. Accepting these Terms is necessary to complete an order in the Store. General provisions, company details and trademarks The online store cortteo.com is operated by Arttel Artur Malinowski, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6482","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages\/6482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/comments?post=6482"}],"version-history":[{"count":20,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages\/6482\/revisions"}],"predecessor-version":[{"id":13769,"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/pages\/6482\/revisions\/13769"}],"wp:attachment":[{"href":"https:\/\/cortteo.com\/sk\/wp-json\/wp\/v2\/media?parent=6482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}